Pricing

Starter

$29
per user / month
25 AI resolutions included
then $0.79/resolution
What you get:
  • Shared email inbox
  • Live Chat
  • Productlane Agent
  • Self-updating Help Center
  • Linear integration
  • Feature requests
Get started

Pro

$59
per user / month
50 AI resolutions included
then $0.79/resolution
All Starter features, plus:
  • Shared Slack inbox
  • Custom Connectors
  • Custom theme
  • Custom views
  • Reporting
  • Macros
Start free trial

Scale

$99
per user / month
100 AI resolutions included
then $0.79/resolution
All Pro features, plus:
  • Customer Support Portal
  • Multiple portals
  • Multi-Language
  • Private portal
  • SSO (JWT)
  • SLA policies
Get started

Enterprise

Custom
tailored to your team
Volume pricing on AI resolutions
billed on your contract
All Scale features, plus:
  • Volume AI resolution rates
  • Invoicing and custom terms
  • Security review and DPA
  • Dedicated onboarding
  • White-glove migration
  • Named support contact
Talk to sales

Powering fast-moving companies worldwide

Clerk logo
Bitcoin.com logo
Flightcontrol logo
HeyGen logo
Inngest logo
Apostrophe logo
Linearity logo
Speakeasy logo
Novu logo
Starter
$29
per user / month
Pro
$59
per user / month
Scale
$99
per user / month
Enterprise
Custom
tailored to your team
AI
Productlane Agent
25 resolutions
50 resolutions
100 resolutions
Custom volume
Included AI credits
$5/mo
$10/mo
$20/mo
Custom
Additional resolutions
$0.79/resolution
$0.79/resolution
$0.79/resolution
Volume pricing
Automatic Issue Creation
Self-updating Help Center
AI Assistant
AI Drafts
Routines
Release Intelligence
Channels
Email
Live Chat
Widget
Slack
Microsoft Teams
Workflows
Office Hours
Auto-Responders
Reporting
Custom Views
Tiers
Slack Notifications
Email Signatures
Custom Data
Macros
Customer Support Portal
Auto-Assignments
SLAs
Public pages
Help Center
Feature requests
Intelligent Changelog
Custom theme
Custom domain
In-App Changelog Notifications
Email Broadcasts
Slack Broadcasts
Multi-Language
Private portal
Multiple portals
SSO (JWT)
Integrations
Linear
Zapier
Raycast
API
MCP
Attio
HubSpot
General
GDPR
CSV Import
Free Viewers
Zendesk Importer
Priority Support
Shared Slack Connect Channel
White-glove Migration
Remove Productlane branding
Invoicing and custom terms
Security review and DPA
Dedicated onboarding