Connect Instagram Account to Ssemble

4 min read

Preparing Your Instagram Account for Ssemble Integration

Instagram’s API has strict requirements for account connections, especially when posting videos and managing content through third-party platforms like Ssemble. To ensure a smooth integration, follow the steps below.

Step 1: Convert Your Instagram Account to a Business or Creator Account

A Personal Instagram account does not support API access. You must switch to a Professional Account (either Business or Creator).

How to Convert to a Business/Creator Account

  1. Open the Instagram app.
  1. Go to your Profile.
  1. Tap the Menu (three horizontal lines) in the top right corner.
  1. Select Settings and privacy.
  1. Tap Account type and tools.
  1. Choose Switch to professional account.
  1. Select either Business or Creator.
  1. Follow the on-screen steps and complete the setup.

https://help.instagram.com/502981923235522/

✅ Tip: A Business Account is best suited for brands and companies, while a Creator Account is ideal for influencers, content creators, and public figures.

Step 2: Connect Your Instagram Account to a Facebook Page

Instagram Business and Creator accounts must be linked to a Facebook Page to enable full API functionality.

How to Link Instagram to a Facebook Page

  1. Open the Instagram app.
  1. Tap the Menu (three horizontal lines) in the top right corner.
  1. Go to Settings and privacy.
  1. Select Accounts Center.
  1. Tap Add accounts and log in to your Facebook account.
  1. Once logged in, go to Linked Accounts and choose Facebook.
  1. Select or create a new Facebook Page.
  1. Confirm and save changes.

👉 Reference from Facebook

✅ Tip: You must have Admin access to the Facebook Page. If you don’t, request admin rights from the current Page owner.

Step 3: Grant Necessary Permissions

When connecting your Instagram account to Ssemble, you need to grant all required permissions during the authorization process.

How to Ensure Full Permissions Are Granted

  1. Go to Facebook Business Integrations.
  1. Find Ssemble in the list of connected apps.
  1. Click View and edit.
  1. Enable all permissions, including:
    • Access to your Instagram account
    • Access to your Facebook Page
    • Permission to publish content
  1. Click Save.

✅ Tip: If permissions were denied previously, remove Ssemble from Business Integrations and reconnect.

Step 4: Check Your Instagram Account for API Eligibility

Even after linking your accounts, Instagram API access may be restricted if your account is too new, inactive, or flagged.

How to Check API Eligibility

  • Ensure your account has regular activity (posting, engaging).
  • Avoid violations of Instagram's community guidelines.
  • Your Facebook Page should be published (not in draft mode).
  • Your account should not have age or country restrictions enabled.

✅ Tip: If you’re facing API restrictions, try contacting Meta Business Support for assistance.

Troubleshooting Common Instagram Connection Errors

If you encounter issues while connecting your account, check the following:

1. Not a Business/Creator Account

Fix: Follow Step 1 to switch your account type.

2. No Facebook Page Connected

Fix: Ensure your Instagram is linked to a Facebook Page. Follow Step 2.

3. Insufficient Permissions

Fix:

  • Ensure all permissions are enabled for Ssemble.

4. Facebook Page Not Visible

Fix:

  • Ensure you're the Admin of the Page (not just an Editor or Moderator).
  • Confirm the Page is Published.
  • If your Page was created recently, wait 24-48 hours before connecting.

5. API Access Denied

Fix:

  • Ensure your Instagram and Facebook accounts are active and compliant.
  • Check Meta Business Suite for any account restrictions.
  • Reconnect by removing Ssemble from Facebook Business Integrations and trying again.

Final Checklist Before Connecting to Ssemble

✅ Instagram is a Business/Creator account

✅ Instagram is linked to a Facebook Page

✅ You have Admin access to the Facebook Page

✅ All required permissions are granted

✅ Your Instagram account is eligible for API access

Once you’ve completed all the steps, your account is fully prepared for integration with Ssemble! 🚀

How to connect Instagram account to Ssemble

1. Click on the Add Account button

2. Choose Instagram option

From the popup, choose Instagram option

2. Click Continue

You will see an informational popup with details about the connection process. Click "Continue" to proceed to the Facebook login page.

Log in with your Facebook account. Make sure you use the account that has admin access to the Facebook Page connected to your Instagram business account. If you haven't set up your Instagram business account or connected it to a Facebook Page yet, please start from the beginning of this guide.

2. Login with Instagram

After you log in with your Facebook account, you will be prompted to log in with Instagram. You must use the same Instagram account that is associated with your Facebook account and Facebook page.

3. Select the facebook page

Ensure you select the Facebook Page that's connected to your Business Instagram account.

4. Review connection

5. Choose the Pages you want Shorts Creator to access

6. Choose the Businesses you want Shorts Creator to access

7. Choose the Instagram accounts you want Shorts Creator to access

8. Review Shorts Creator's access request

Before proceeding, carefully review all the permissions that Shorts Creator is requesting. This includes access to manage your Instagram content, post on your behalf, and access basic account information. Make sure you understand each permission as these are necessary for the app to function properly.

9. Finally, click "Got it."

If you've followed all the steps correctly, you should now have successfully connected your Instagram account to Ssemble.

We hope you won't encounter any error popups after connecting your Instagram account. However, if you do, please review the common issues section in the popup and follow the suggested fixes for your account.

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