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How to Contact Support

Getting Started

Introduction to Ssemble
Sign Up
How to Make Shorts Clips
Verification Email Not Received

Submit Videos

How to Submit Your Video
Video Languages Supported
How to Delete Projects
Video Types Supported
Video Sources Supported
Progress Status Explained
The Output Video Quality

Custom Options

Choose Template
Select a Specific Timeframe
Select a Specific Timeframe from Transcript
Translate Caption to Another Language
Select the Preferred Clip Length
Game Video
Hook Title
Meme Hook

Download Clips

Email Notification
Download Clips
Shorts List Page Walkthrough
How many Clips can I get?

Publish Clips

Publish Clips to Social Media
How to Disconnect/Change Social Media Accounts
How Do I Edit Scheduled Post Descriptions
Calendar
Connect Instagram Account to Ssemble
Connect TikTok Account to Ssemble

Edit Clips

How to Enter Editor
Cut Clip
Change Caption Style
Change Size, Position, and Colors of Captions
Change Clip Layout
Change X Position Of Clip
Change Clip Background Color
Add B-roll
Add Transition Effect
Add Sound Effect
Add Video Effect
Add Zoom Effect
Add Highlight Caption Effect
Remove Punctuation from Captions
Hide or Show Entire Captions
Hide A Single Caption
Change Position of A Single Caption
Change Caption Word
Change Caption Time
Add or Change Meme Hook
Add or Change Game Video
Add or Change Hook Title
Add or Change CTA
Add Background Music
Undo/Redo Any Changes
Copy URL of Project
Copy Captions to Clipboard
Download Captions in SRT format

Account

Forgot Password / Change Password
Can I Change Email
Delete Account

Billing

How Credits Work
Plans Comparison
Upgrade or Downgrade Plan
Cancel Subscription
Payments & Billing & Invoices Info
Free trial not supported
No Refund Policy

Other Tools

YouTube Transcript
Creator Analysis
Clipper Analysis

Monetization

Monetize Clips with Whop Content Reward
TikTok Creativity Program Monetization Criteria

Bugs

AI couldn't find a scene suitable for making a short-form clip

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Contact Support

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How to Contact Support

Table of contents

Contact Support