<h1 class="block-heading position-relative"><strong>Forgot Password / Change Password</strong></h1><p>If you forgot your password or want to change it, please visit the URL below and enter your email address. A password reset email will be sent to you.</p><p><a href="https://app.ssemble.com/forgotpassword" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">https://app.ssemble.com/forgotpassword</a></p><img src="https://uploads.productlane.com/abae163b762f9472de30443c8d7ee920.jpeg" data-processed-src="https://uploads.productlane.com/abae163b762f9472de30443c8d7ee920.jpeg" data-original-src="https://uploads.productlane.com/3a277067782a67f9bd4ba2639000f1fb.png"><h1 class="block-heading position-relative"><strong>Change Email</strong></h1><p>Unfortunately, Ssemble does not support changing the email address associated with your account.</p><h3 class="block-heading position-relative"><strong>Why Can’t I Change My Email?</strong></h3><p>Your email is directly linked to your payment and subscription records through Stripe, our payment processor. Changing your email could cause discrepancies in billing, subscription management, and account security.</p><h3 class="block-heading position-relative"><strong>What If I Need to Use a Different Email?</strong></h3><p>If you need to use a different email, you will need to create a new account with your preferred email address. However, please note that:</p><ul class="accent-bullets"><li><p>Your previous projects, payment history, and active subscriptions will not be transferred to the new account.</p></li></ul><ul class="accent-bullets"><li><p>You may need to cancel your current subscription and repurchase it under your new account.</p></li></ul><p></p>

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What is Ssemble Shorts Maker and How Does It Work?

How to Get Started

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Getting Started

How to Submit Your Video

Custom Options

Completion Notification

Clips Generation Failed

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How Many Clips can I get?

How to Enter Editor

How to Cut or Trim Clips

How to Edit Caption

Advanced Editing Features

How to Download or Copy Entire Captions

Project Retention Policy

Make Clips

Social Media Account Warm-Up

Publish Clips to Social Media

Calendar

Why am I not getting many views?

How to Edit or Cancel Scheduled Posts

The Best Times to Post on Social Media with Ssemble

How to Avoid Copyright Strikes for Clips

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How to Update Your Profile Information

How to Manage Email Notifications

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How to Upgrade or Downgrade Plan

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How Credits Work

No Refund Policy

No Credits Roll Over

Billing

How to Monetize Clips

Monetization

What Are AI Templates in Ssemble?

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Understanding AI Credits and Pricing

How to share AI Videos to social accounts

AI Templates Automation

AI Templates

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