Credits are used to process your video projects. 1 credit covers up to 20 minutes of input video. A video submission of 20 minutes or less uses 1 credit — longer videos use more credits based on their total length (see the next section).
When you submit a video longer than 20 minutes, the credit cost depends on how much of it you process:
"Clip Entire Video" ON — Ssemble automatically divides your whole video into 20-minute segments and processes each segment as its own project. Each segment uses 1 credit, so the total cost equals the full length of your video. For example, a 1-hour video is 3 segments = 3 credits, and a 5-hour video is 15 segments = 15 credits. The total credit cost is shown next to the option before you generate.
"Clip Entire Video" OFF — use the Processing Timeframe slider to select just the part of the video you want clips from. A selected window of up to 20 minutes uses only 1 credit. This is the most credit-efficient option if you only need clips from a specific part of a long video.
You can check the details in https://ssemble.com/pricing
If you're on a monthly plan, your credits expire in 30 days
If you're on a yearly plan, your credits are valid for 12 months. You'll receive the full year's worth of credits immediately upon purchase, and they will expire after 12 months.
If you cancel your subscription, any remaining credits will expire at their original expiration date.
Example:
If your monthly plan ends on July 6, 2025, any unused credits will expire on that date.
Exception: extra credits purchased as Credit Top-Ups (available on Custom plans) never expire — they stay on your account through renewals and plan changes until you use them.
No. The credit is spent the moment a clip generates. Deleting a clip afterward removes it from your project but does not refund the credit. See How to Delete Clips for how to remove clips.
There are several ways to get more credits:
Upgrade Your Plan: Starter plan users can upgrade to a Pro plan for additional credits right away. Go to Pricing -> Change Plan to switch.
Switch to a Yearly Plan: If you're on a monthly plan, upgrading to a yearly plan will provide more credits immediately. Go to Pricing -> Upgrade to Yearly. Yearly plans offer credits at a 40% discount compared to monthly plans.
Buy a Credit Top-Up (Custom plans): purchase extra never-expiring credits anytime — see Buying Extra Credits with Top-Ups.
SEPA Direct Debit payments take longer to confirm than card payments. Your bank can take about two weeks to confirm a SEPA payment.
Here's what happens while you wait:
As soon as you subscribe, Ssemble adds a small number of starter credits to your account so you can keep working.
Once your bank confirms the payment, usually within two weeks, Ssemble automatically adds the rest of your plan's credits. You don't need to do anything or contact support to trigger this.
Your paid subscription period starts on the day you subscribe, not on the day the bank confirms the payment. The two-week confirmation window doesn't shorten the time you have to use your full credit allocation.
If two weeks have passed since you subscribed by SEPA Direct Debit and you still only see the starter credits, contact support so we can check the payment status with our payment processor.
